Shailey's research programme in e-learning or technology-enabled learning (TEL) at The Open University (OU) has focused on how emerging technologies including social software (social media) and 3D and virtual reality (VR) environments can support innovative pedagogy and digital scholarship. For example: online quizzes for self-assessment and formative assessment; discussion forums for informal learning and peer-to-peer learning; blogging for reflective practice and public engagement; wikis for virtual team collaboration; social software for engaging in the discourse of research and for creating a researcher’s profile; 3D VR environments for context-based training, procedural learning, and distributed team-working; and 3D virtual simulations for (virtual) fieldwork in Science.
Shailey's research on TEL initiatives focuses on the holistic learning and teaching experience and is grounded in the principles of HCI, cognitive psychology and behavioural science.
Shailey investigates the factors that influence the development and sustenance of online communities (e.g. hyper local, parenting) and communities of practice (e.g. a knowledge community). Shailey has been concerned with digital professionalism and etiquette in online social interactions (e.g. on Facebook, Twitter, LinkedIn) and the need for having an online social strategy for online academic discourse (for individuals), or for customer relationship management (for businesses), or use of social media for natural disaster management. Shailey has focused on the significance of having an authentic researcher identity and adherence to ethical considerations when conducting research in 2D (web-based, including social media) and 3D avatar-based virtual environments.
Shailey's publications and reports related to both the themes are available in Open University's Research Repository (ORO).